Quarter Life Crisis

The world according to Sven-S. Porst

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MacBook new battery

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I dropped in at our local Mac dealer’s today with my MacBook’s recent dying problem. Most time was spent there waiting and overhearing a conversation that was frustrating for both parties: an elderly guy with no idea about computers had a physically broken hard drive in his Mac mini – the kind of shit that happens from time to time. He got the hard drive replaced under warranty, all right, but he kind-of kept blaming the guy for not rescuing his documents. Of course the dealer can’t really be blamed for this problem. Likewise the guy probably felt that he gave the machine to the dealer and his data vanished that way. It’s tricky to avoid such situations. Perhaps the existence of Time Machine or the introduction of Flash based drives (which at least can’t have mechanical problems) will reduce the number of such incidents in the future.

Anyhow, after explaining the problem, the guy said that it is probably caused by the battery (again). Most likely one of the cells in there stopped working – which apparently leaves you with a battery that thinks it is fully operational but fails to provide enough current or voltage to make the computer do more than its startup chime. A quick test showed that a different battery solved the problem and, voilà, things are working again. I really don’t know what I would do without those people.

So my current count for the last year is two MacBooks with a total of four top cases, four batteries, three main boards, and some other replacement part. Not only should that be quite expensive for Apple, it also makes the eco (energy / CO2) profile of the MacBook much worse than it is anyway.

January 10, 2008, 0:01

Tagged as apple, apple defect, broken.


Comment by Matthew Schinckel: User icon

Heck, that’s a lot of failures!

Are you sure it isn’t you?


January 13, 2008, 1:40

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