150 words
on
Apple defects
The newest and saddest chapter in Apple quality manufacturing has been written: My Powerbook’s right hinge is broken now. This morning I opened my computer and ‘click’…
What kind of quality is that. Everybody I know will confirm that I treat my Powerbook well. The only thing is that I use it daily and carry it around a lot. Both things that are well in the specifications of a mobile computer. I can see how the keys getting shiny after the first year may have been regular be wear and tear. But the hinge breaking definitely isn’t. Now I’m quite scared for my screen to break off completely with the insufficient support that remains.
I saw a website of a guy who had a similar problem and applied an ‘external’ fix by adding some thin metal thing on the outside. I couldn’t find that on Google today though. Any hints?
December 8, 2004, 18:36
Tagged as
apple, apple defect, broken.
Just happened to me as well - turns out the whole back of the screen is available as a spare part from Apple.
December 9, 2004, 12:03
Knowing Apple’s absurd prices for little pieces of metal, that a route I don’t want to go. That’d almost exceed to total remaining value of the machine.
Thanking a company for their sub-standard engineering / manufacturing by giving them more money seems like the wrong message to send them.
Perhaps I should tape it uglily…
December 9, 2004, 14:17
